Privacy Policy

1. Introduction

THE AXN SRL ("we", "our", or "us") operates the WholesaleEU platform at europe-supplier.com. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

2. Data We Collect

We collect the following types of information:

• Account data: Name, email address, and password when you register
• Order data: Product requests, quantities, budgets, and correspondence submitted through our platform
• Payment data: Subscription and billing information processed by Stripe (we do not store card details)
• Usage data: Pages visited, features used, and interactions with our AI assistant
• Communication data: Messages exchanged through our platform

3. How We Use Your Data

We use your personal data to:

• Provide and operate the WholesaleEU sourcing platform
• Process your order requests and connect you with European suppliers
• Manage your subscription and billing via Stripe
• Communicate with you regarding your orders and account
• Improve our AI assistant and platform features
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract performance: To provide the services you signed up for
• Legitimate interests: To improve our platform and prevent fraud
• Legal obligation: To comply with applicable laws
• Consent: For marketing communications (you can withdraw at any time)

5. Data Sharing

We do not sell your personal data. We may share data with:

• Stripe: For payment processing
• Supabase: For database and authentication services
• Anthropic: For AI assistant functionality (conversation data only)
• European suppliers: Only the information necessary to fulfil your order request

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data at any time by contacting us at sales@europe-supplier.com.

7. Your Rights (GDPR)

As a data subject under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at sales@europe-supplier.com.

8. Cookies

We use essential cookies required for authentication and platform functionality. We do not use tracking cookies for advertising purposes beyond Google Ads conversion tracking, which measures whether visitors who clicked our ads proceed to contact us.

9. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your data may be processed in countries outside the European Economic Area by our service providers (Stripe, Supabase, Anthropic). We ensure appropriate safeguards are in place in accordance with GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform.

12. Contact

For any privacy-related questions or to exercise your rights, contact us at:
sales@europe-supplier.com
THE AXN SRL, Calea Mosilor 88, Sc F, Ap 82, Bucharest, Romania, 031272